Apalo is a new, innovative and resilient, all in one UCaaS and CCaaS platform, uniquely built to provide business communications through one single integrated platform from a single provider for the Telecom, IT and VAR Channel sector.

We offer mobile collaboration tools, with national and international calls and data with full SBC (Session Border Control) management, monitoring and fraud detection all under one simple and affordable monthly cost.

Our Business and Business Pro licensing options are packed with the latest features and are accessible from anywhere on any device. Apalo allows Channel partners to offer their customers a wide range of handsets from leading manufacturers including Cisco, Yealink, Polycom, Panasonic, Gigaset, Snom and Htek From UC to SIP and Mobile, our unique integrated platform approach gives our Channel Partners outstanding value with excellent margin opportunities; all accessed from a single management, fully white labelable portal.

Our vision

We want to be the leading provider with our mobile first platform. Our comprehensive set of integrated products will deliver the mobile-first all in one platform and will provide the best solution for smart businesses to collaborate from anywhere, at any time on any device.

With our recognised industry expertise and unique product set, we offer to our channel partner

• A leading market provider for Mobile, Unified Communication & Cloud Collaboration
• A dedicated “multi-tenant” platform
• TLS SRTP for secure calls traffic
• A secure, resilient and scalable platform
• True Fixed-Mobile Convergence solution
• First class & personalised technical support for peace of mind
• A local team supporting and helping our partners to grow faster
• A simple and accessible mobile offering with full branding option
• Open and integrated APIs - no more barriers to sale

Our technology

Our intelligent platform is flexible, feature rich and ultra-resilient with 99.999% uptime.

Apalo’s platform is powered and maintained across multiple data centre locations, hosted in the UK.

Within the racks are market leading HP servers and Pure storage selected and configured to avoid single points of failure to provide robust and distributed processing for the platforms. All servers are managed by VMware Enterprise in real time and the platform only uses privately allocated, virtualised resources to ensure the relevant processing. The platform works from a minimum of 4 distributed hosts by default in the active site, all specified and configured to work from the same data centre (or to traverse the data centres where required) to minimise latency and optimise performance.Our SBC (Session Border Controller) provides our Channel Partners, full traffic and call quality control, across the entire network through our all in one platform.

Some of the key features includes:
• Fraud control and detection
• QOS of calls and device status
• Granular routing and blocking of national and international voice traffic.
• White and black-listed number management and controls