The Mobile First Communication Platform
UCaaS & CCaaS
Apalo’s Work from Anywhere solution brings the best of breed for both UC and Collaboration features. Apalo has been designed to deliver the best customer experience across any device, using mobile, desktop app for Windows and MAC, or one of the many supported desk phones.
Over 100 features as standard across any device
We understand that all businesses work differently, From your mobile, softphone or desk phone, you can access all standard features such as call transfer, IVR, call queueing, conferencing, parking, call recording, voicemail to email and SMS, call barging, join or leave hunt groups, audio conferencing, paging, call pick-up and many more….
Video Collaborations and teams messaging
Ideal for remote working, Video Meetings provide simple and efficient communication without the need for any downloads or external software. Just open the link in your browser, or on any of your favourite devices, invite your colleagues and customers to join you in your own virtual meeting room.
Receptionist console
Apalo Receptionist is an advanced attendant console empowering partners to offer receptionist services to their customers. Available in web and stand-alone modes, the intuitive interface, allows receptionists to simply and efficiently manage all business communications.
CCaaS (Cloud Contact Centre)
Call Centre is an intuitive, full-featured solution for service providers. To take advantage of the growing demand for call centre services and offer enterprise customers hosted inbound call centre services. Integrated with the Apalo platform, the solution provides a comprehensive range of Automatic Call Distribution (ACD) features as well as statistics and reporting tools that are required for call centre supervisors and agents to efficiently manage and monitor incoming calls.
API & over 30 CRM integration
Apalo API centric solution has been designed to evolve on demand, by working closely with our channel partner to deliver an unparalleled level of API and S-API integration to our solution. We are here to help you win more opportunities. Improve the quality of your call handling and user experience and increase the productivity and collaboration for customers.
Partnering with leading hardware manufacturer
The Apalo platform supports a wide range of certified phones with automatic provisioning and regular updates. Brands include, Yealink, Cisco Poly, Panasonic, Htek, Snom. Beyond these certified phones, Apalo can support any SIP compliant device.
Reporting & rich analytics
Apalo’s reporting and statistics tool enables administrators to monitor users, agents work performance in real time and with in-depth historical data.
The application includes a number of tools to retrieve call statistics for the groups, agent statistics and logs and produce, daily or scheduled reports. They can be issued in multiple file format including PDF, HTML, XLS, CSV, and sent via email to a number of preset destinations
Secure Voice
Secure Voice (TLS & SRTP) is provided as standard on all of our services. For SIP Trunking this is, of course, optional.
Proudly working with
Apalo partners with leading handset and headset manufacturers bringing you the best in class hardware.
Join The New All-In-One Partner Platform
30 days subscription model
Fully white-Labelled
multi-Tenanted
Secure & reliable
